Frequently Asked Questions
Everything you need to know about our beauty products and training resources.
How long does shipping take for professional beauty kits?
Orders are processed within 24-48 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for urgent training needs.
Do you offer international shipping for your products?
Yes, we ship our premium beauty supplies and training manuals worldwide. Please note that international delivery times vary by location and may be subject to customs fees.
What is your return policy for opened beauty products?
Due to hygiene and safety regulations, we cannot accept returns on opened or used cosmetic products. Unopened items in original packaging can be returned within 30 days.
Are your products cruelty-free and professional grade?
Absolutely. Allure Training Academy exclusively stocks high-performance, cruelty-free products that meet the rigorous standards of professional beauty therapists and educators.
Do you provide digital access to training materials immediately?
Yes, once your purchase of a digital course or manual is confirmed, you will receive an automated email with instant access to your learning portal.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Klarna and Afterpay to make your professional development more accessible.